Delivery

DELIVERY TIMES

The delivery period includes the time needed to prepare the parcel for your order and the time taken for shipment by the carrier. The delivery time is extended in the event of impediments for which we cannot be held liable.

In most cases, orders placed before 12 noon are sent the same day.

The Line may not be held liable for the consequences of any events beyond its control which may result in late or non-delivery of the order.

The customer should track his order via his customer space. If a parcel is returned to the sender because it has not been claimed or the address provided by the customer is incorrect or incomplete, it will not be re-sent and the full amount of the order will remain due to The Line.
The Line will bill additional carriage costs for any re-shipments.

INSPECTING THE DELIVERY

The customer is obliged to check the condition of the packaging and the conformity of the product delivered and to indicate any necessary reservations on the delivery slip of the carrier.

DELIVERY FEES

Delivery is free in France.
Delivery is free in the other EU's countries, United Kingdom and Switzerland, for any purchase of €50 or more (2 small lines or 1 XL line).

CountryPlace of DeliveryDelivery FeesCarrierDelivery Time
Metropolitan FranceHome / Pick up point / Post officeFree!Colissimo2 to 5 working days after shipping
Zone A
(E.U. + Switzerland)
Home1 small lineFrom 2 small lines or 1 XL lineColissimo International3 to 8 working days after shipping
6 €Free!
Zone B
(Rest of Europe)
HomeUp to 2 small linesFrom 3 small lines or 1 XL lineColissimo International3 to 8 working days after shipping
18 €21,50 €
Zone C
(Other destination)
HomeUp to 2 small linesFrom 3 small lines or 1 XL lineColissimo International3 to 8 working days after shipping
30,40 €35,60 €

The Line is not liable for additional taxes and costs charged by certain countries. The customer should find out about any restrictions, duties, taxes or other costs applied by the country of destination before placing the order

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